I was genuinely drawn to the beautiful design of this piece. However, after trying it on at home, I encountered some unexpected issues with its structure and appearance. Because the bracelet relies on a loose elastic band, it collapses into an asymmetrical, distorted shape when placed flat, and it feels overly bulky and loose on my wrist. It looks quite different from the firm, perfectly round structure presented in the online product photos.
As a customer who appreciates your brand's style, I am reaching out to see what options or solutions you could provide to address this situation.
The bracelet remains completely unworn, in pristine condition, and is safely kept inside its original box with all original tags attached.