AFTER-SALE SERVICE – Philippe Audibert
All orders placed from 20/12/23, will be sent from 03/01/24
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AFTER-SALE SERVICE

Dear customers,

All our jewelry is handmade in our Parisian workshop. They are made of pewter or brass, guaranteed nickel-free and hypoallergenic. Like all handmade jewelry, they may have some irregularities that should not be considered as defects. In order to preserve their shine, avoid contact with water, perfume, cosmetics and chemicals in general. When you are not wearing them, leave them inside their pouch, in a dry place away from humidity and heat. This said for the elastic, despite the fact that we use a corsetry elastic, we advise you to stretch the jewel slightly when you do not use them for a while so that the elastic does not stiffen. To restore the shine to your jewelry, simply rub it with a soft cloth designed for silverware.


If, despite all the love and care you give them, your jewelry needs a makeover, it is possible! Do not hesitate to fill out this form and send us a picture so that we can study your request and offer you the best solution. You will receive a cost estimate according to the care your jewelry will need.


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